Brand New easy start 2 pulls max. I ran this one time for 2 hours under a load of about 2000 watts. Other than the 15 min run time recommended every 3 months under no Load. I no longer have the box shown but I have the manual and tool kit never used. This item is in the category "Home & Garden\Yard, Garden & Outdoor Living\Outdoor Power Equipment\Generators". The seller is "dennis147258" and is located in this country: US.