A If you receive a defective item, you may return it or ask for a discount. Due to time zones, our reply to your questions may not be immediately. If it's non-workdays, please kindly be patient and wait till Monday.This item is in the category "Home & Garden\Yard, Garden & Outdoor Living\Outdoor Heating, Cooking & Eating\Barbecues, Grills & Smokers". The seller is "dreamfactorysoldshop365" and is located in this country: US. This item can be shipped to United States.